Frequently asked questions
about cell phone repair
If you have any questions about warranties, what’s wrong with your device, or how WavePhone repair services work, this section is for you! WavePhone has compiled a list of our most frequently asked questions about cell phone repair and our services. Find answers to our frequently asked questions below!
At WP we repair mobile phones every day. In addition, any location can perform all kinds of electronic repairs, including laptops, tablets and gaming systems.
We specialize in:
Samsung phone repair
Samsung tablet repair
Huawei phone repair
PC & Laptop repair
& much more!
The estimate of the repair price includes replacement parts as well as labor.
The WavePhone warranty warranty covers defects in the parts we install, as well as the labor involved in the repair. The warranty does not cover problems caused by physical or liquid damage.
Older devices are known to slow down with a recent software update installed because the phone's hardware is not equipped to support the new operating system features.
After taking your device out of the liquid, dry the outside of the phone taking care not to press any buttons. If possible, remove the battery to reduce the risk of a short circuit.
Bring your liquid damaged item to WavePhone and we'll be happy to take it from there!
Since every repair we perform is different, payment will be made after we repair your device. No Cure, No Pay applies.
Yes! If you want to back up data stored on your device, you've come to the right place! Our technicians provide data backup, data recovery and data transfer services to make sure you don't lose anything
The typical cell phone battery starts to deteriorate after 400 charge cycles. The average user reaches this point after 1-2 years of regular use.
If your item is damaged, your warranty will be void. We give you a 12-month warranty.
Usually all repairs are done within an hour. If you are looking for a screen replacement, and you want us to pick up your device, we will come directly to your address to pick up the device. That means we provide super fast repair services.
If your phone doesn't charge completely, check if the port is loose or dirty. If it's loose or dirty then you probably need a charging port replacement. If an aux cable can be securely connected, there is likely a battery problem.